/* SYNC Comercial — Conversas de WhatsApp (estilo WhatsApp Web) */
:root,#view-whatsapp{--wa-verde:#00a884;--wa-verde-esc:#008069;--wa-fundo:#efeae2;--wa-saida:#d9fdd3;--wa-borda:#e9edef;--wa-texto:#111b21;--wa-sub:#667781;--wa-azul:#eb53c2}
.wa-app{display:grid;grid-template-columns:minmax(280px,360px) 1fr;grid-template-rows:minmax(0,1fr);height:calc(100vh - 150px);min-height:480px;background:#fff;border:1px solid var(--wa-borda);border-radius:18px;overflow:hidden;box-shadow:0 1px 3px rgba(32,16,41,.06)}
.wa-lista{display:flex;flex-direction:column;min-height:0;border-right:1px solid var(--wa-borda);min-width:0;background:#fff}
.wa-lista-topo{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:14px 16px 8px}
.wa-lista-topo h3{margin:0;font-size:18px;font-weight:800;color:var(--wa-texto)}
.wa-estado{font-size:10.5px;font-weight:700;padding:3px 8px;border-radius:999px;background:#e7fce3;color:#0b6b3a;white-space:nowrap}
.wa-estado.off{background:#fef2f2;color:#b91c1c}
.wa-busca{padding:4px 12px 8px}
.wa-busca input{width:100%;height:36px;border:0;border-radius:10px;background:#f0f2f5;padding:0 12px 0 34px;font-size:13px;color:var(--wa-texto);outline:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%2354656f' stroke-width='2.5'%3E%3Ccircle cx='11' cy='11' r='7'/%3E%3Cpath d='m20 20-3.5-3.5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:12px center}
.wa-filtros{display:flex;gap:6px;padding:0 12px 8px;flex-wrap:wrap}
.wa-filtros button{border:0;background:#f0f2f5;color:#54656f;font-size:12px;font-weight:700;padding:5px 11px;border-radius:999px;cursor:pointer}
.wa-filtros button.on{background:#e7fce3;color:#008069}
.wa-filtros b{display:inline-block;min-width:16px;padding:0 4px;margin-left:4px;border-radius:999px;background:#25d366;color:#fff;font-size:10px;line-height:16px;text-align:center}
.wa-filtros b[hidden]{display:none}
.wa-itens{flex:1;min-height:0;overflow-y:auto}
.wa-item{display:flex;gap:12px;align-items:center;padding:10px 14px;cursor:pointer;border:0;background:none;width:100%;text-align:left;border-bottom:1px solid #f5f6f6}
.wa-item:hover{background:#f5f6f6}.wa-item.on{background:#f0f2f5}
.wa-av{width:44px;height:44px;border-radius:50%;flex:none;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:800;font-size:15px}
.wa-item-c{flex:1;min-width:0}
.wa-item-l1,.wa-item-l2{display:flex;align-items:center;gap:6px;min-width:0}
.wa-item-nome{flex:1;min-width:0;font-size:14.5px;font-weight:700;color:var(--wa-texto);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-item-hora{font-size:11px;color:var(--wa-sub);flex:none}
.wa-item.nl .wa-item-hora{color:#25d366;font-weight:700}
.wa-item-prev{flex:1;min-width:0;font-size:13px;color:var(--wa-sub);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.wa-item-n{flex:none;min-width:20px;height:20px;border-radius:999px;background:#25d366;color:#fff;font-size:11px;font-weight:800;display:flex;align-items:center;justify-content:center;padding:0 6px}
.wa-item-tags{display:flex;gap:4px;margin-top:3px;flex-wrap:wrap}
.wa-tag{font-size:10px;font-weight:700;padding:1px 7px;border-radius:999px;background:#f7eeff;color:#4338ca;white-space:nowrap;max-width:100%;overflow:hidden;text-overflow:ellipsis}
.wa-tag.lead{background:#ecfdf5;color:#047857}.wa-tag.cli{background:#fdefff;color:#891dd8}.wa-tag.sem{background:#fff7ed;color:#c2410c}
.wa-vazio{padding:30px 18px;text-align:center;color:var(--wa-sub);font-size:13px;line-height:1.5}

.wa-chat{display:flex;flex-direction:column;min-height:0;min-width:0;background:var(--wa-fundo);position:relative}
.wa-chat::before{content:"";position:absolute;inset:0;opacity:.35;pointer-events:none;background-image:radial-gradient(#d6cfc4 1px,transparent 1px);background-size:18px 18px}
.wa-capa{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;color:var(--wa-sub);background:#f8f9fa;text-align:center;padding:30px;position:relative;z-index:1;border-bottom:6px solid #25d366}
.wa-capa i{font-size:54px;color:#25d366}.wa-capa h2{margin:0;font-size:22px;font-weight:300;color:#41525d}.wa-capa p{margin:0;font-size:13px;max-width:420px}
.wa-topo{display:flex;align-items:center;gap:12px;padding:9px 14px;background:#f0f2f5;border-bottom:1px solid var(--wa-borda);position:relative;z-index:1;min-height:60px}
.wa-topo .wa-av{width:40px;height:40px;font-size:14px}
.wa-topo-c{flex:1;min-width:0}
.wa-topo-nome{font-size:15px;font-weight:700;color:var(--wa-texto);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-topo-sub{font-size:12px;color:var(--wa-sub);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-topo-acoes{display:flex;gap:6px;align-items:center;flex-wrap:wrap;justify-content:flex-end}
.wa-bt{height:32px;border:1px solid #d1d7db;background:#fff;color:#3b4a54;border-radius:10px;padding:0 10px;font-size:12px;font-weight:700;cursor:pointer;display:inline-flex;align-items:center;gap:6px;white-space:nowrap}
.wa-bt:hover{background:#f5f6f6}.wa-bt.verde{background:var(--wa-verde);border-color:var(--wa-verde);color:#fff}.wa-bt.verde:hover{background:var(--wa-verde-esc)}
.wa-bt:disabled{opacity:.5;cursor:not-allowed}
.wa-sel{height:32px;border:1px solid #d1d7db;background:#fff;border-radius:10px;font-size:12px;font-weight:700;color:#3b4a54;padding:0 8px;max-width:170px}
.wa-voltar{display:none;border:0;background:none;font-size:18px;color:#54656f;cursor:pointer;padding:4px}
.wa-msgs{flex:1;min-height:0;overflow-y:auto;padding:14px 6% 10px;position:relative;z-index:1;display:flex;flex-direction:column;gap:2px}
.wa-dia{align-self:center;margin:10px 0 6px;background:#fff;color:#54656f;font-size:11.5px;font-weight:600;padding:5px 12px;border-radius:8px;box-shadow:0 1px .5px rgba(11,20,26,.13);text-transform:uppercase}
.wa-mais{align-self:center;margin:4px 0 8px}
.wa-b{max-width:min(65%,560px);padding:6px 8px 4px 9px;border-radius:8px;box-shadow:0 1px .5px rgba(11,20,26,.13);font-size:14px;line-height:1.38;color:var(--wa-texto);position:relative;word-wrap:break-word;overflow-wrap:anywhere;margin-top:6px}
.wa-b.seg{margin-top:1px}
.wa-b.in{align-self:flex-start;background:#fff;border-top-left-radius:0}
.wa-b.out{align-self:flex-end;background:var(--wa-saida);border-top-right-radius:0}
.wa-b.seg.in{border-top-left-radius:8px}.wa-b.seg.out{border-top-right-radius:8px}
.wa-quem{font-size:11.5px;font-weight:800;color:#008069;margin-bottom:2px}
.wa-quem.cel{color:#8a6d00}
.wa-txt{white-space:pre-wrap}
.wa-txt a{color:#b50286;text-decoration:underline}
.wa-meta{float:right;margin:6px 0 -4px 10px;font-size:11px;color:var(--wa-sub);display:inline-flex;align-items:center;gap:3px;white-space:nowrap}
.wa-tick{font-size:12px;color:#8696a0}.wa-tick.lido{color:var(--wa-azul)}.wa-tick.erro{color:#ef4444}
.wa-img{display:block;max-width:100%;width:330px;max-height:360px;object-fit:cover;border-radius:6px;cursor:zoom-in;background:#e9edef;min-height:80px}
.wa-fig{width:130px;height:130px;object-fit:contain;display:block}
.wa-b audio{width:280px;max-width:100%;height:40px;display:block}
.wa-b video{max-width:100%;width:330px;border-radius:6px;display:block;background:#000}
.wa-doc{display:flex;align-items:center;gap:10px;background:rgba(11,20,26,.05);border-radius:7px;padding:9px 10px;min-width:220px;text-decoration:none;color:inherit}
.wa-doc i{font-size:26px;color:#e74c3c}.wa-doc .n{font-size:13px;font-weight:600;word-break:break-all}.wa-doc .s{font-size:11px;color:var(--wa-sub)}
.wa-sem-arq{font-style:italic;color:var(--wa-sub);font-size:13px}
.wa-compor{display:flex;align-items:flex-end;gap:8px;padding:8px 12px;background:#f0f2f5;position:relative;z-index:1}
.wa-compor textarea{flex:1;resize:none;border:0;border-radius:10px;padding:10px 12px;font-size:14px;line-height:1.35;max-height:140px;min-height:42px;outline:none;font-family:inherit;color:var(--wa-texto)}
.wa-ic{width:42px;height:42px;border:0;background:none;border-radius:50%;color:#54656f;font-size:20px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex:none}
.wa-ic:hover{background:rgba(11,20,26,.06)}
.wa-ic.enviar{background:var(--wa-verde);color:#fff;font-size:17px}.wa-ic.enviar:hover{background:var(--wa-verde-esc)}
.wa-ic:disabled{opacity:.45;cursor:not-allowed}
.wa-aviso{position:relative;z-index:1;margin:8px 12px 0;padding:8px 12px;border-radius:10px;font-size:12.5px;font-weight:600;background:#fff7ed;color:#9a3412;border:1px solid #fed7aa}
.wa-pop{position:absolute;bottom:62px;left:12px;z-index:5;width:min(420px,calc(100% - 24px));max-height:320px;overflow-y:auto;background:#fff;border-radius:12px;box-shadow:0 8px 30px rgba(11,20,26,.25);padding:6px}
.wa-pop button{display:block;width:100%;text-align:left;border:0;background:none;padding:9px 11px;border-radius:8px;cursor:pointer;font-size:13px;color:var(--wa-texto)}
.wa-pop button:hover{background:#f5f6f6}.wa-pop button small{display:block;color:var(--wa-sub);font-size:11.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.wa-pop h4{margin:4px 10px 6px;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;color:var(--wa-sub)}
.wa-modal-f{position:fixed;inset:0;background:rgba(11,20,26,.45);z-index:200;display:flex;align-items:center;justify-content:center;padding:16px}
.wa-modal{background:#fff;border-radius:16px;width:min(460px,100%);max-height:90vh;overflow-y:auto;padding:18px;box-shadow:0 20px 50px rgba(0,0,0,.3)}
.wa-modal h3{margin:0 0 4px;font-size:16px;font-weight:800;color:var(--wa-texto)}.wa-modal p{margin:0 0 12px;font-size:12.5px;color:var(--wa-sub)}
.wa-modal label{display:block;font-size:11px;font-weight:800;color:#54656f;text-transform:uppercase;margin:10px 0 4px}
.wa-modal input,.wa-modal select,.wa-modal textarea{width:100%;border:1px solid #d1d7db;border-radius:10px;padding:9px 11px;font-size:13px;font-family:inherit;outline:none}
.wa-modal .rod{display:flex;justify-content:flex-end;gap:8px;margin-top:16px}
.wa-modal .err{color:#b91c1c;font-size:12.5px;font-weight:600;margin-top:8px;min-height:16px}
.wa-prev-img{max-width:100%;max-height:260px;border-radius:10px;display:block;margin:0 auto}
.wa-lead-res button{display:block;width:100%;text-align:left;border:1px solid #e9edef;background:#fff;border-radius:10px;padding:8px 10px;margin-top:6px;cursor:pointer;font-size:13px}
.wa-lead-res button:hover{background:#f5f6f6}.wa-lead-res small{color:var(--wa-sub);display:block;font-size:11.5px}
.wa-menu-badge{margin-left:auto;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:#25d366;color:#fff;font-size:10px;font-weight:800;display:inline-flex;align-items:center;justify-content:center}
.wa-menu-badge[hidden]{display:none}
/* espaço para o botão flutuante do chat interno, que fica no canto */
@media (min-width:821px){.wa-compor{padding-right:84px}}
@media (max-width:820px){
  .wa-app{grid-template-columns:1fr;height:calc(100vh - 170px)}
  .wa-app.com-chat .wa-lista{display:none}
  .wa-app:not(.com-chat) .wa-chat{display:none}
  .wa-voltar{display:block}
  .wa-msgs{padding:10px 10px}
  .wa-b{max-width:85%}
  .wa-topo-acoes .wa-sel{max-width:120px}
}